Event Suite – A Reflection of Changing Attitudes
Many of our locations are getting a facelift. Not just a new coat of paint or new carpet like most funeral homes, but changes that TRANSFORM the facilities so real celebrations of life can take place.
Here is one example. Our Carmel (Indiana) funeral center now has a baby grand piano in its spacious lobby. The old “family room” in the chapel is now a “bistro” with tables for serving food and drink. We call this our Event Suite approach, which is “a flexible celebration space for any event or gathering.”
Washington Park North Canal Room
Our client families are asking for more service options, especially when cremation is involved. Flanner and Buchanan is dedicated to serving every need that families have when a death occurs. We are improving every aspect of our business, from the transfer team that picks up the deceased, to the event space where a celebration of life can occur.
At our Washington Park North location we went even further. We removed a large casket display room and converted the space into an Event Suite. Clients will now be able to choose from three distinctive different rooms. One of the spaces, The Garden Room, even offers an outdoor courtyard option.
Bruce Buchanan is co-owner of Flanner and Buchanan and also Buchanan Group, Inc. Bruce focuses on communications and customer experience issues for the company. He spent fifteen years in the communications field, including ten years as owner of his own business, after completing his Master’s Degree in Journalism at Ohio University in 1982.